HelpDesk

Multiple Agent and Multiple Email Client with User Control

Duration: 5 Months | Deployed single-handedly

Overview

This project involves an email client employing Gmail API and SMTP server functionalities. It facilitates management of numerous Gmail accounts, users with diverse permissions, and actions like replying and forwarding. The client boasts integrated chat capabilities and comprehensive admin-assigned filtering and restrictions.

Key Features

Multi-Account Management

Manage numerous Gmail accounts simultaneously with centralized control and easy switching between accounts

User Permissions System

Diverse permission levels for users allowing fine-grained control over access and actions

Integrated Chat

Built-in chat system for efficient team communication and collaboration

Admin Filtering

Comprehensive admin-assigned filtering and restrictions for enhanced security and control

Key Achievements

  • Successfully developed a multi-user Gmail client with Multi Account support
  • Seamlessly integrated Gmail API and SMTP server capabilities for maximum flexibility
  • Implemented an intuitive integrated chat system for efficient team communication
  • Created and fine-tuned admin-assigned filtering and user permission features

Skills Utilized

PHP Laravel JavaScript MySQL Google Web Services API Integration Frontend Development Backend Development Project Management
HelpDesk Dashboard
Email Management
Chat Interface

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